Shipping Policy

Last Updated: July 15, 2026

Thank you for shopping with Sutura. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During periods of high demand, order processing may take slightly longer. If there is a significant delay, we will contact you using the email address provided with your order.

Shipping Times

Estimated delivery times vary depending on your location.

  • Domestic Orders: Typically arrive within 3–7 business days after shipment.
  • International Orders: Typically arrive within 7–21 business days, depending on the destination country and customs processing.

Please note that these delivery estimates are not guaranteed and may vary due to factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available) so you can monitor your shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Sutura is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

While we work with trusted shipping partners, delivery delays may occasionally occur due to weather, customs inspections, carrier issues, or other circumstances beyond our control.If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and product. We will work with you to resolve the issue promptly.

Questions

If you have any questions regarding shipping or your order, please contact us at:

Email: suturashop@gmail.com